Faqs

NORUM TECH offers refunds only for eligible transactions reported within 7 days of purchase. Refunds are approved after verification and are processed within 7–10 business days once approved.

To request a refund, email info@norumtech.store with your transaction ID, payment receipt, and the reason for the refund. Our billing team will review and respond within 5–7 business days.

No. All setup, integration, and customization fees are non-refundable since these are service-based and initiated immediately after payment.

You may cancel your subscription anytime, but refunds are not applicable once a subscription or payment service has been activated or used.

If a duplicate or incorrect charge occurs, contact info@norumtech.store with your payment details. We will verify the transaction and issue a refund for any overcharged amount.

Once approved, refunds typically take 7–10 business days to appear in your account, depending on your bank or payment provider’s processing time.

No. Since NORUM TECH provides digital payment gateway solutions, there are no physical returns. However, technical issues can be reviewed for resolution or adjustment.

You can report any service-related issue to info@norumtech.store . Our technical team will assess and resolve the problem as quickly as possible.

If you notice an unauthorized or disputed transaction, notify us immediately. We’ll investigate with our payment partners to ensure a fair resolution and refund if applicable.

Yes. NORUM TECH reserves the right to update or revise its policy at any time. The most recent version will always be available on our website at NORUM TECH Refund and Return Policy